1. Perform all Front Desk related duties including but not limited to check-in, check-out, currency exchange, credit checks, guest folio checks, guest profile maintenance and room allocation in accordance with departmental standards.
2. Perform all Telephone related duties including but not limited to answering phone enquiries, monitoring internal job requests, ensuring wake-up call requests are promptly acted upon, handles emergency communications within the hotel, and any other tasks that are in accordance with department standards.
3. Coordinate with Housekeeping Department on the room turnover and monitor bedding arrangements as well as room situations.
4. Other tasks and responsibilities as may reasonably be required for the needs of the business and to fulfil your role.