Role & Responsibilities
1. Oversee, manage multiple vendors and external providers of ICT services, work with team members from application and infra teams, to deliver project on time and within budget;
2. Project Management (Scope, Budget and Schedule) including regular management reporting for maintenance and/or development projects;
3. Conduct requirements workshop to gather user requirements and analyses business processes to provide clear analysis and documentation of the problems and proposed;
4. Ensure that projects are executed based on the project plan to meet identified business needs, within agreed parameters of cost, duration and quality;
5. Participate and contribute in project activities such as Requirement Gathering, User Acceptance Testing, Training & Implementation;
6. Review project deliverables. e.g. functional specifications, system test plan & results, user guide, operation manual;
7. Plan and perform user acceptance testing;
8. Assess service requests for enhancements and maintenance of systems;
9. Ensure Service Level Agreements for projects and incidents are met;
10. Identify potential project risks and its implication to the organisation and to recommend mitigating measures to manage the risks;
11. Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines; and
12. Manage and resolve day-to-day IT related issues pertaining to application, infrastructure or security, to facilitate smooth running of daily operations
As a Project Manager, you need to have:
- Relevant working experience as Project Manager/Scrum Master in at least 1 Agile/full project development life cycle.
- Relevant experience in web-based development and mobile IT projects.
- Working experience in .Net/J2EE applications, iOS/Android for mobile apps is preferred.
- Familiarity with governance, adoption and training in RPA in enterprise IT environments.
- Working experience in government environment and familiarity with the critical systems will be an added advantage.
- Work experience and strong troubleshooting skills in resolving application, infrastructure (including desktop, server, network) and security related issues in a (Singapore) government environment is preferred.
- Strong analytical, conceptualisation and problem-solving skills.
- Ability to take a broad, strategic perspective as well as drill deep to understand business needs and challenges.
- Results and customer oriented.
- Team player with strong organization and people handling skills.
- Excellent communication skills, both oral and written, with the ability to pitch ideas and influence stakeholders.
