The job responsibilities and scope of works:
- Documentation and Record Keeping:Maintain accurate and up-to-date records of customer information, sales contracts, and other relevant documentation.
Prepare, review, and process sales-related documents.
- Customer Interaction:Communicate with customers to gather necessary information and assist in resolving inquiries.
Handle customer requests, issues, and concerns in a professional and timely manner.
- Order Processing:Process sales orders and ensure timely delivery of products or services.
Collaborate with other departments to coordinate order fulfillment.
- Sales Support:Assist the sales team in preparing quotes, proposals, and presentations.
Provide administrative support to sales representatives in their daily activities.
- Data Entry and Reporting:Enter sales data into databases and maintain accurate records.
Generate regular reports on sales performance and other relevant metrics.
- Coordination with Other Departments:Collaborate with various departments, such as production, logistics, and finance, to ensure a smooth workflow and timely delivery of products or services.
- Quotation and Pricing:Prepare and send price quotations to customers based on their requirements.
Coordinate with the sales team to determine appropriate pricing strategies.
- Sales Meetings and Events:Assist in the organization and coordination of sales meetings, conferences, and events.
Prepare necessary materials and documentation for sales presentations.
- Follow-up:Follow up on leads, quotes, and customer interactions to facilitate the sales process.
Ensure effective communication between the sales team and other relevant departments.
- Administrative Support:Provide general administrative support to the sales department, including managing calendars, scheduling appointments, and handling travel arrangements.
- Compliance and Documentation:Ensure compliance with company policies and procedures.
Maintain confidentiality of sensitive information.
