Job Description
- Providing support to the Academic Standing and Assessment Committee (ASAC) in ensuring accuracy of students’ assessment results and timely issuance of result slips and award certificates/transcripts
- Provide assistance in preparing the assessment papers for the Faculty and safe-keeping of assessment records (after ASAC)
- Managing relevant LMS functions the department use to carry out daily functions efficiently e.g. create/edit intakes, Grade Book & Report template
- Assist in the issuance of assessment papers to Faculty as per SOP
- Receiving of ASAC documents submission from Faculty as per SOP
- Timely and accurate processing of ASAC documents for ASAC approval
- Issuance of student Result Slips within 30 days from the last date of assessment
- Timely creation and sending of ASAC agenda
- Timely submission of ASAC meeting minutes to chair and members
- Work closely with Faculty in the student Re-Assessment process
- Assist in the submission of assessment records in SkillsConnect system within 30 days from the last date of assessment for generation of e-Certs (WSQ Statement of Attainment or full qualification certificates)
- Assist to support other departments in the timely and accurate submission of WDA’s Letter of Offer (LOO) report
- Assist in the efficient processing of students or alumni requests e.g. certification letters, re-print of academic Transcripts, verification of student records and other related academic records requests
- Manage and archive assessment records as per SOP
- Regular updating of Assessment Department’s various matrices to better monitor due dates and tracking of pending results for ASAC processing
- Regular review of departmental SOPs to update its currency and relevance
- Meticulous checking of students’ results to produce accurate academic results for ASAC approval
- Effective and accurate taking of the ASAC meeting minutes
- Assist in the accurate submission of students’ information in SkillsConnect system for e-Cert generation
- Proper safekeeping of assessment records before the archiving due date
- Understanding the team’s dynamics by cross-training to support departmental goals
- Understanding the philosophy and culture of the company, practice on a daily basis to support the Vision, Mission and Company Objectives
- Practice 1+3 ideology for producing results more efficiently
- Understanding the organization’s dynamics to identify and address issues to the right person
- Continuous learning for personal proficiency
- Demonstrate teamwork and support other departments’ for successful outcomes of Academy internal and external events
- Any other jobs and projects assigned by the management
Job Requirement
- Possess a Diploma in Business Administration or equivalent
- Minimum of 2 years’ working experience preferably in an administrative position and/or in Education Industry
- Ability to handle sensitive and confidential information with discretion
- Excellent command of both spoken and written English
- Good planning and organisation skills
- Work independently with minimum supervision
- Good communication and interpersonal skills
- Proficient in Microsoft Office applications and other tools to improve productivity and process administration
- Being a team player and understand team dynamics, teamwork
- Building relationship and capitalize on other’s strength
- Learning from others
