Job title: Operations Analyst with UAT
Work location: Changi business park
Job mode: 12 months renewable contract.
Only Singaporeans required for this role
Roles & Responsibilities:
- Perform User Acceptance Testing (UAT) and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives
- Handle daily checking of the clearing account for customer claim.
- Investigate self service banking transactions.
- Perform settlement and reconciliation of the team’s key GL accounts
- Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey .
Key Requirements
- Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field
- Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA) - not mandatory
- Good verbal and written communication skills
- Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work
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