Job Title : Business Analyst(PMU)
Job Type : Permanent
Job Location : North Buonavista Road
Job Scope: In this role, you will review business processes and policies, as well as engage internal and external users to define business requirements for process improvement and product development. You will work closely with different product and ICT teams to develop various systems and support the onboarding of users. You will also be involved in conducting business analytics to support operational objectives.
Job Responsibilities:
· Conduct thorough analysis and evaluation of existing policies, processes, systems and data relating to business operations to identify areas for improvement and optimization
· Develop a deep understanding of operational workflows and procedures and maintain up-to-date documentation of policies and processes
· Partner business units, corporate departments and key stakeholders to elicit and define business needs through user-centric methodologies and develop the appropriate business cases
· Design and implement policy and process improvements; and surface opportunities for product development and enhancement to deliver operational outcomes effectively
· Gather, document and translate business needs into functional and technical requirements to inform product design and development; and work closely with product team(s) to deliver product(s)
· Identify interdependencies across projects/initiatives and strategize how these can be managed and coordinated, in collaboration with the relevant teams
· Support business transition and help drive change through actively engaging key stakeholders and end users
· Own and maintain overview of ‘business operations health’ and support operational decision-making through business analytics by:
- Establishing standards and metrics to measure impact, progress and performance of operational initiatives
- Tracking, analyzing and interpreting complex datasets to surface insights that inform business units (e.g. program planning and delivery, budget and cost estimations, potential issues, risks and benefits)
· Provide regular updates and reporting to management, highlighting key findings, recommendations and progress towards operational goals
· Keep abreast with industry trends, best practices and emerging technologies related to business operations and process improvement
Job Requirements:
· Proven experience as a Business Analyst or in a similar role, preferably in a business operations or process improvement capacity
· Strong analytical skills with the ability to collect, organize, analyze and interpret large datasets
· Good understanding of user-centric principles and/or service design
· Excellent problem-solving skills and the ability to think critically to propose innovative solutions
· Adept communicator (both written and verbal) with the ability to effectively convey complex information to stakeholders across all levels
· Enjoys both working independently and collaboratively in a fast-paced, dynamic environment
· Proficient in using data analysis tools and techniques such as Python, SQL, or data visualization software is a bonus.
If you are interested, kindly send your resume (in MS Word format) to Mounika at [email protected] stating your salary expectations & availability to take it forward.
To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspx or https://bit.ly/expeditejobappl
Mounika Tanuku
EA Licence No. 93C4403
EA Regn. No. R22109193
