- Perform venepuncture for the collection of blood specimens for dispatch to the laboratory in accordance with the standards set
- Sort and record all blood specimens collected, and ensure that they are correctly labelled, and dispatched to the Laboratory in the correct mode
- Perform IV cannulation
- Taking of blood culture
- Practise Universal Precautions throughout the procedure
- Gather feedback from Doctors, Staff and Patients on matters concerning workflow improvement
- Assist in front counter when necessary, which include preparation of the documents and reports.
- Assist in improving, identifying and implement changes in the work processes of the Phlebotomy Service
- Implement Service Audit and Quality Assurance programmes
- Continuously upgrading of skills and techniques
- Provide daily support to the department, include preparing of the documents and reports
- Assist in maintaining the cleanliness of all unit facilities, equipment and tidy the general appearance of the counter
- Perform data entry and closure of daily settlement
- Handle incoming phone calls and making of appointments
- Any other adhoc duties and administrative works as assigned by Wellness Manager
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