Roles & Responsibilities
- Perform administration functions on the different Output Management systems namely Report2Web (R2W) and Remote Print Manager (RPM) systems.
- Liaise and coordinate Output Management requirements to the different groups and users subscribed to the Output Management systems and printing/enveloping vendor.
- Perform project management role on Output Management driven projects and initiatives.
- Participate in projects and initiatives requiring/involving Output Management support. Perform technical evaluation and analysis of existing and new systems and assess their potentials for automation/implementation.
- Perform management of vendors and contributing ideas in streamlining processes to facilitate smooth implementation of initiatives.
- Participate in audit and compliance review involving Output Management systems and print operations.
- Develop and maintain existing scripts and programs to automate Output Management operational processes.
Requirements and skills
- Knowledge in either one of more technologies : Visual Basic, Power Shell, C#, C++, Python and Java programming
- Possess an understanding of network, SQL database, and Windows platform necessary in troubleshooting issues related to Output Management systems.
- Knowledgeable in Windows infrastructure and other technologies (Active Directory (AD), Domain Name Servers (DNS), Network Load Balancer, MS Clustering, Virtual Machine (VM), MS SQL).
- Knowledgeable in Tomcat and Internet Information Services (IIS) application and web server components.
- Knowledgeable in the Windows OS environment and knows Windows/DOS programming/scripting.
- Knowledgeable in the Microsoft suite of products such as Excel, Word, and Power Point.
- Knowledge in R2W and RPM systems is a big advantage.
- Experience working in a bank Data Centre Operations environment preferably in the area of Output Report Distribution, Archival and Print Operations.
- Prior experience in statements printing and enveloping is an advantage.
- Ability to work in a fast-paced environment and able to deliver results in a timely manner.
- Ability to communicate clearly and effectively both verbally and in writing.
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