CUSTOMER SERVICE OFFICER
Job Scope
• Helping customers on-site to select suitable storage units and/or
merchandise
• Process rental / renewal agreements, collect payment and maintain
timely and accurate records
• Help customers to resolve requests or issues with their storage
• Daily checking of respective site and promptly report any faults
• Prepare and submit reports as required
• 5.5 day work week, no shift hours and may involve postings to
different branches, as and when needed
• Eligible for performance incentives
At Storefriendly, we believe that customer service is our top priority. We want our
customers to feel like they're getting the best possible service. That's why we're
looking for someone who is:
• Friendly and is good at finding solutions
• Patient and understanding
• Fluent in oral and written English
• Able to work independently and as part of a team
It will be advantageous if you also have at least 2 years working experience in
sales/customer service and can start work immediately.
