Under the general guidance of the Restaurant Manager/Supervisor or any other authorized by the management, assist in ensuringfriendly, efficient and effective service of beverages to all guests in a timely fashion in accordance with standards and individual guest requirements, at all times respecting the Mondrian Singapore Duxton.
How your day looks like?
- Provide friendly, courteous, and professional service at all times
- Ensure good communication with Management
- Maintain complete knowledge of all menu items
- Prepare and check tables before service
- Ensure that all Company practices and procedures are met when delivering food from the kitchen to the Guest
- Ensure the overall cleanliness and order of the restaurant tables, chairs, floors, and service station at all times
- Ensure that all cleaning duties are completed in allocated times to the Company standards
- Complete all opening and closing procedures
- Must be proficient in effective and efficient table maintenance
- Be assertive and attentive at ALL times
- Have thorough knowledge of all product and service procedures
- Promotes coffee consumption by educating customers; selling coffee and coffee grinding and brewing equipment, accessories, and supplies; preparing and serving a variety of coffee drinks, along with pastries and cookies.
- Welcomes guests by determining their coffee interests and needs
How do I deliver this?
- Tell it like it is- Authentic, honest, you mean it, sincere, true.
- Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
- I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
- Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
- Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.
