JOB DESCRIPTION
- Responsible for the financial performance of the outlet in accordance with budget guidelines.
- Responsible for producing monthly reports as requested.
- Ensure all internal procedures are followed and respected.
- Ensure the appearance and maintenance of the outlet is always at the highest level.
- Identify and conceptualize the client’s requirements and expectations for each event
- Preparation of Event Orders and being responsible to ensure they are accurate to what has been agreed with clients and are issued and distributed in a timely fashion
- Prepare all materials like proposals, contracts, and all other inter-departmental forms accurately.
- Liaise with the kitchen and service team during the event planning process to ensure everything is in order.
- Research vendors (catering, decorators, musicians etc.) and choose the best combination of quality and cost
- Negotiate with vendors to achieve the most favorable terms
- Do final checks at the day of the event (e.g. tables, technology) to ensure everything meets standards
- Oversee all event set-up, tear down, and follow-up processes.
- Ensure that a high standard of service is delivered by the department at all times.
- Supervise and ensure all inventories are accurately completed at the end of the month, performing spot-checks as required.
- Manage situations (guests, employees, maintenance) with the highest level of professionalism.
- Ensure disciplinary action is executed responsibly, appropriately and as required in accordance with company standards. Address all matters diplomatically and fairly, understanding that there are always two sides to every story.
- Apply offers, promotions and pricing adjustments as required to develop the outlet’s revenue.
- Be fully aware of the licensing regulations and abide by these rules. Be fully aware of fire and safety regulations.
JOB REQUIREMENTS
- Candidate must possess at least a Diploma qualification with revelant experience.
- Have prior experience in doing event/sales coordinator jobs will be advantages.
- Preferably with knowledge and experience of online platforms and live streaming technologies
- Willing to learn, flexible, adaptable and multi task
- Must be highly responsible, with the ability to work under pressure and independently
- Problem Solving Mindset and will always go the extra mile for the events you work on
- Must possess a strong work ethic as well as a dedicated and positive attitude
- Excellent oral, communication skills and attention to details
- Must be able to work independently and also be team-oriented and able to work collaboratively with strong interpersonal skills; professional at all times, with co-workers and vendors
- Self-motivated and a good team player
- Willing to work weekend's. Week off on every Tuesdays
- Preferably with own transport
- Ability to remain calm and make quick decisions under stressful circumstances
- Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.
- Ability to thrive in a fast-paced environment and complete tasks responsibly and able to multi-task
- Strive towards meeting/exceeding sales goals and monthly sales target
- Customer-focused, with excellent written and verbal communication, networking and negotiation skills
- Highly creative, keenly analytical, time sensitive, takes initiative and is self-driven as well as resilient
