Roles And Responsibilities
- Provide applications troubleshooting and on-site support to users.
- Log, escalate and follow through with issues raised by users.
- Support in the testing and installation of new applications and enhancement patches.
- Attend to FAQs for users on the use of application.
- Perform regular maintenance checks on the applications.
- Assist with the co-ordination in administration matters such as proposal preparation
- Project documentation and the facilitation of project meetings.
Requirements And Qualifications
- Diploma/Bachelor’s degree in computer science or other highly technical, scientific discipline
- 1-3 yrs of Technical / Application Support experience on multi technology platforms
- ITIL v3/v4 certification and strong service oriented experience / background preferred.
- Knowledge and understanding of IT industry environment and business needs
If you are interested in this role and would like to discuss the opportunity further please click apply now or email Renee Feng at [email protected] for more information.
Only shortlisted candidates will be responded to, therefore if you do not receive a reply within 14 days please accept this as notification that you have not been shortlisted.
Morgan McKinley Talent Solutions
Morgan McKinley Pte Ltd EA Licence No: 11C5502
EAP Registration No: R23111942
EAP Name: Feng Ye