As an eCommerce Executive, you will play a vital role in supporting our online sales and marketing efforts. You will assist in managing our eCommerce platform, ensuring smooth operations, and enhancing the overall customer experience. You will spend 70% of your time on creative operations, 30% on data analytics across 3 brands across SEA.
Responsibilities:
1. Product Listing Management:
- Assist in creating briefs for new product launches images, product descriptions, ensuring accuracy and consistency.
2. Platform Management:
- Oversee the operations and performance of the eCommerce platform - ensuring functionality, usability, and an optimal customer experience.
- Collaborate with affiliate teams to optimize product pages, including images, descriptions, and keywords.
- Analyze user experience data, identify areas for improvement, and implement initiatives to enhance the online shopping experience and smooth checkout processes.
- Effectively communicate issues and/or delays to key stakeholders.
3. Campaign Support:
- Assist in creating briefs for online promotional campaigns
- Review eCommerce site performance and recommend optimization plans
- Aid in the execution of online promotional campaigns such as sales & KPIs recording
- Conduct competitive and market analysis
4. Analytics and Reporting:
- Assist in analyzing eCommerce performance metrics, generate reports, and provide insights to optimize sales and marketing strategies.
- Work closely with cross-functional teams including design agencies, affiliates & regional teams to ensure alignment and successful execution of eCommerce initiatives.
- Manage project timeline & progresses, adjust schedules as necessary to ensure timely completion.
Requirements:
- Bachelor's degree in Business, Marketing, or related field preferred.
- Experience in eCommerce operations, preferably in the beauty or retail industry.
- Experience in Lazada store operations a plus.
- Excellent communication skills, both written and verbal.
- Strong analytical skills with the ability to interpret data and make recommendations.
- Detail-oriented with a focus on accuracy and quality.
- Excellent communication, negotiation, and problem-solving abilities.
- Strategic thinker with a data-driven and results-oriented approach.
Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.
We regret to inform that only shortlisted candidates will be notified.
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