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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Service Officer (Contact Centre)
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Customer Service Officer (Contact Centre)

Jj Consulting Services

Jj Consulting Services company logo



Our Client is an established company in Singapore, who is seeking to recruit Customer Service Officers.


Trainings are provided/ Fresh Graduates Welcome!


Job Responsibilities

• Provide quality customer service to customers either by telephone or electronically

• Respond and follow up promptly to customer enquiries

• Obtain and evaluate all relevant information to handle enquiries and complaints

• Process orders, forms, applications and requests

• Record details of enquiries and customer interactions including actions taken

• Work effectively with a variety of situations, individual and groups

• Demonstrate effective telephone techniques that meet Quality Assurance standards


Job Requirements:

• GCE ‘O’ Level and above

• Computer literacy (E-mail & MS applications)

• Strong team player

• Self-driven individual with a positive attitude

• Customer-oriented with good interpersonal and communication skills (oral and written)

• Pleasant disposition and personality

• Highly adaptable to a fast-paced and dynamic environment

• Problem analysis and problem-solving skills


JJ Consulting Services

EA Licence No.: 12C6207


Applicants are invited to send in a MS Word resume to [email protected] stating position applying for/present/expected salaries and earliest available date.

We thank all applicants in advance and regret that only short listed candidates will be notified.

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