Customer Service Officer
Working days & hours : 5 days - 4 weekday (1230PM - 930PM) + 1 weekend (830AM - 630PM)
Working location: Ang Mo Kio, Parkway Parade and Punggol Plaza (Willing to relocate to other branches due to work exigencies)
Salary: $2650 - $3500
Job Description:
- A company that runs English language and Writing enrichment programs. The company comprises more than 100 passionate professionals dedicated to one mission: to nurture generations of critical yet compassionate thinkers who will lead meaningful lives. We are committed to delivering first-class and well-rounded English language enrichment to our students and customers.
Job Responsibilities:
- Explain our courses, education philosophy and pedagogy to potential customers.
- Promote Enrichment programmes to potential and existing customers.
- Build relationships with our customers.
- Handle phone and email queries effectively and promptly.
- Perform and manage sales transaction effectively and promptly.
- Arrange replacement lessons for students, and appointments for parents, Centre
Management or teachers. - Responsible for center's inventory and simple logistics.
- Other administrative and ad hoc duties, e.g. filing documents
Requirement:
- Have minimum GCE 'A' levels or Diploma qualifications.
- Possess at least 2 year of relevant work experience in customer service-related job
roles, preferably in enrichment centers settings. - Proficient in MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets).
- Open to be deployed at other centers due to work exigencies
WhatsApp: https://wa.me/6596112291 (Kyra)
Email: [email protected]
