People & Culture Executive

Are you passionate about all natural and organic, great food? We are!

We are Singapore’s favourite neighbourhood grocer, and we source the finest all natural and organic food from farms and artisans from Australia, Europe, United States, Singapore, and many other wonderful locations. Our purpose is to help people live happier and healthier lives and we aspire to be our customers’ first choice for clean, natural, healthy, and delicious food; whether they are buying ingredients in our grocery stores (physical or digital) to prepare an epic feast themselves or simply to enjoy a great meal in one of our café-bistros.

We are a mission driven, fast-growing company. We opened our first store in February 2016 to fill a gap in the market for the type of high quality all-natural food that we would love to feed our own families. We now have six stores, an e-commerce platform and three café-bistros with more than 250 team members. We have exciting growth plans, and we are always open for new team members with the same purpose and values we have, to join us on this incredible journey together!

We are now on the lookout for a People & Culture (Human Resources) Executive to join our team!

• This role will report directly to the Head of People & Culture and will be part of a strong and supportive team. There will be ample opportunities to learn with both internal and external training options with room to grow in a fast, hypergrowth environment.

Role of People & Culture Executive

• Recruitment:

1. Responsible for full cycle recruitment process of assigned business unit/s; including but not limited to updating/preparation of job descriptions and advertisements, sourcing and screening of candidates, selection and hiring
2. Key liaison towards candidates and responsible for upkeep of smooth communication flow from arranging of interviews to final offer, and other required People & Culture processes
3. Responsible for pre-onboarding process of new team members which encompasses collation of required documentation, reference checks, and signing of contract
4. Support onboarding process covering initial new-hire orientation process, organizational learning and its structure, culture, vision, mission, and values
5. Assist in offboarding process of resigned team members involving required paperwork, knowledge transference if required, recovery of Company assets, and exit interview

• Team Member Engagement:

1. Assist the Head of People & Culture in upkeep of a highly engaged organization for a positive, transparent, and passionate work environment for all team members by fostering a sense of community and team building
2. Key liaison towards assigned business unit/s for all work-related queries e.g., team member benefits, career roadmap, learning opportunities, and performance review
3. Create a psychologically safe workplace for team members to thrive by developing and sustaining strong, professional relationships across all levels of internal stakeholders (fellow team members), and external stakeholders (candidates, partners, and vendors)
4. Make team member well-being a priority; flexible, nimble, and open with team member feedback when received or shared

• Payroll:

1. Key liaison for all matters related to payroll for the Company
2. Responsible for accurate and timely processing of monthly payroll for about 250 employees currently
3. Manage tax matters i.e., monthly CPF, FWL, IR21, IR8A and other regulatory requirements
4. Responsible for internal payroll reports; reconciliation, weekly and monthly labour reports, as well as accrual reporting of labour costs

• Compensation & Benefits:

1. Manage the collation, validation, and pay-out of incentives and bonuses for team members
2. Responsible for submission of statutory claims including NS-men make-up pay, maternity and paternity leave, childcare leave, etc.
3. Liaise with Insurance on required medical claims, submissions, and reimbursements
4. Tracking of other team member benefits prevalent to the Company, as per policy and statutory regulations
5. Liaise with respective managers on rosters and attendance

• HR System & Team Members' Data Administration:

1. Assist in creation and updating of team members' information and data in the HR System together with the People & Culture team
2. Maintain proper filing of required documentation e.g., application form, CVs, certifications, etc. together with the People & Culture team
3. Support processing of required documentation e.g., confirmation letters, promotions, and increments, etc.

• Other Responsibilities

1. Support other areas of People & Culture when required, such as Onboarding & Offboarding, Talent Management, Learning & Development, Policies & Procedures
2. Any other duties as assigned by the Head of People & Culture

Experience & Skills:

• Minimum 2 years' related experience is preferred; candidates without related experience in Payroll and Compensation & Benefits, but with Human Resources experience will be considered
• Diploma/Degree in Human Resources, Statistics, Business Administration, Finance from a recognized institution
• HR Certification e.g., Payroll or IHRP certification will be advantageous
• Possess high level of attention to detail and meticulous in relation to accuracy of figures and calculations
• High proficiency in Microsoft Excel
• Experience in HR Systems such as Employment Hero, Info-Tech, Times Software, Carbonate HR, Brio HR, ProSoft, PeopleSoft will be advantageous
• Ability to work well under time constraints
• Team player with willingness to learn