Job Description & Requirements
Responsibilities:
- Provide customer service to clients on the general enquiries pertaining to clients’ policies.
- Create and modify client/agent codes and updating of clients’ information in the system.
- Process and issue policies /endorsements.
- Check all policies and endorsements processed.
- Prepare cover letters to attach to policies for dispatch to clients.
- Prepare draft policy clauses and endorsements.
- Responsible for ensuring the accuracy of renewal notices, claims statistics and summary of insurance for review.
- Sort renewal notices and extract policy files for renewals due, prepare claims statistics and summary of insurance.
- Support the maintenance of an effective policy and/or document filing system by ensuring the proper filing endorsement copies faxed by clients are being filed together with office copy
- Ensure policy jacket’s accuracy and sufficient stocks are in place.
- Other duties and assignments that may be instructed by the superior from time to time.
Requirements:
- Diploma holders, GCE O Level or related discipline;
- Fresh entry from ITE/Polytechnics is welcome;
- Preferably with minimum 1 year working experience;
- Prepare to take up Certificate In General Insurance (CGI) exam if required;;
- Willingness to learn and meticulous;
- Possess good interpersonal and communications skills;
- An attractive remuneration and bonus package will be offered to the successful candidate.