Responsibilities
- Liaise with customers on all orders, such as delivery commitments, pricing and engines status.
- Develop support packages for commercial issues encountered by customers.
- Accountable for accuracy and timeliness of all invoices.
- Ensure payment for completed work is in line with contractual obligation.
- Resolve invoice queries in line with agreed business objectives.
- Administer warranty claims on behalf of customers.
- Ensure customers’ requests/concerns are duly addressed by representing in internal meetings
- Conduct periodic business reviews with customers.
- Manage ad-hoc requests from customers, including organising line support and parts trading.
- Work closely with internal/external stakeholders to identify cost saving opportunities.
- Driving/supporting the identification of activities, measures and projects that are required in the wider business to support continuous improvement.
- Ensure that Customer Business Excellence is delivered throughout the business.
Requirements
- Min degree, preferably in Engineering with two years of experience in aerospace business.
- Excellent team member, proactive in managing issues
- Possess sense of responsibility and ownership in his/her work and results.
- Ability to build relationships both internally and externally.
- Proficient in MS Office applications and Office 365 platforms, experience in SAP will be advantageous.
- Able to work independently in a fast-paced environment.
- Multi-tasking, highly motivated with strong drive to succeed and exhibit a high level of integrity.
Interested applicants, send in your updated resume by clicking “Apply Now”.
Lin Weikang
Registration Number: R21102570
Workstone Pte Ltd
EA License Number: 19C9998
