B H S KINETIC PTE LTD is a leading engineering-based logistic services firm in the semi-conductor vertical offering a comprehensive array of supply chain and transportation options.
Acclaimed for our Reliable, Flexible and Innovative integrated solutions ranging from ultra-shock sensitive cargo transportation, moving any kind of cargo to last-minute high value machine installations anywhere globally, we are innovating and in the process of massive digital transformation. Think you are a good fit for a dynamic, forward-thinking organization dedicated to becoming an international industry thought leader with unlimited growth potential? Why not reinvent the future with us? We are always looking for talent to be part of our exciting innovation journey! Don’t just think about a great future – make it so, with BHSK!
Key Roles and Responsibilities:
- Liaise with various departments such as plan, monitor, appraise and review job contributions to ensure timely production and dispatch of goods to Customers
- Meet customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups.
- Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics;
- Take ownership and action appropriately escalated customer issues and follow problems through to resolution.
- Coordinate workflow between customers and vendors to ensure smooth daily operations
- Work with internal members to ensure smooth delivery/execution of services
- Allocate, coordinate and monitor job orders and resources
- Assist managers with ad-hoc matters
Requirements:
- Degree or its equivalent, preferably in Logistics or Operations Management (Fresh Graduates are welcome to apply).
- Strong analytical, decision-making, problem solving and follow-up skills.
- Good interpersonal and communication skills.
- Bilingual in English & Mandarin
- Able to commence work with short notice.
- Work location at Pandan Road
- 5.5 work week (Alt Sat)
Please send your resume, complete with details of qualifications, experience, current and expected salary to [email protected]
We regret that only short listed applicants will be notified.
