Main Objective
- The Regional Cargo Operations Manager oversees and manages all cargo-related tasks and processes in the Region, ensuring regional coordination towards the CoE.
Responsibilities
- Responsible for the cargo-related strategy and planning in the Region
- Responsible for monitoring the regional box-level performance against targets and KPIs, including the monitoring of Areas and QSCs performance
- Support the Cargo Operations CoE on process standardization, implementation and future automation of the cargo-related processes
- Coordinate and act as an escalation point with all internal and external stakeholders involved in box-related processes
- Using a variety of data sources and expert knowledge to ensure cargo operations is executed optimally and efficiently, with focus to drive cost savings
- Cooperate and communicate with other Regions, Areas, and QSCs, acting as a sparring partner which facilitates best practice sharing
- Monitor timeliness and accuracy of operational work orders
Requirements
- University Degree, Diploma in Marine Studies, or a similar qualification or experience in Liner Shipping or Logistics
- Excellent communication and negotiation skills
- Knowledgeable in MS Office applications
- With a highly analytical mindset, and the ability to work independently and systematically under pressure
- Mandarin will be advantageous to have as there will be a high level of engagement with our counterparts in China
