Responsibilities
• Provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues
• Provides general training for applications and hardware as well.
• Completing job reports and ordering supplies
Requirements
• Degree or diploma in any discipline
• 2 to 5 years of work experience in the related field is preferred for this position.
• Customer service best practices
• Analytical thinking
• Knowledge of computers and other hardware devices
• Knowledge of ticketing-based support systems
• Good written and verbal communication skills
Licence No: 12C6060
