Job Responsibilities:
· Provide support inbound call inquiries through the NP mainline, ensuring prompt and professional assistance to address customer needs and concerns.
· Provide support for walk-in inquiries, delivering excellent customer service and guidance to individuals visiting the office premises.
· Provide support in testing of the new process for Ez Link Issuance for Year 1 Student in AY2024
· Provide support in testing of the new process for Blazer Issuance for Graduation 2024
· Reviewing of SSVC’s services processes and knowledge databases
· Provide support in the design thinking processes for SSVC 2.0
Location
Ngee Ann Polytechnic, 535 Clementi Road, Singapore 599489
Duration
19 February 2024 to 10 May 2024
Working Hours
Mon – Thur: 8.30am – 6pm, Fri: 8.30am – 5.30pm
Salary
$10/hr
