Responsibilities
System Integration and Maintenance
- Oversee the integration, maintenance and optimisation of HR systems to mee current and future business needs.
- Act as a liaison between HR, IT and vendor, facilitating communication and interpretation of activities and priorities.
Project Management
- Participate in the end-to end project schedules for a system upgrade and implementation, from requirements gathering, UAT, user training and system go-live preparations.
- Evaluate and implement HR Projects, ensuring seamless execution and user adoption.
- Represents HR on system and operational committees and project teams, ensuring alignment with organisational goals.
- Stay abreast of HR technology best practices and changing technologies, making recommendations for enhancements based on HRIS roadmap.
Data Management and Reporting
- Provide 1st and 2nd tier system and process support to stakeholders.
- Prepare regular monthly and quarterly reports, including headcount and attrition reports and respond to adhoc data/information request.
Documentation and Compliance
- Develop and maintain HRIS documentation, including processes, procedures, user guides, training manuals, SOPs, vendor SLA’s and UAT scripts.
- Ensure HR systems comply with security and regulatory requirements.
Communication and Collaboration
- Deliver high quality services by being connected, responsive and insightful.
- Handle confidential company and employee information with discretion.
Requirements
- Bachelor's degree with a minimum of two years relevant HR technology experience.
- Proven track record of success in system implementation, particularly with platforms like SAP Success Factors.
- Broad experience in project and change management, preferably in complex situations.
- Familiarity with working across multiple stakeholder groups at all levels within an organisation.
- Excellent interpersonal, communication and presentation skills.