Working Location: Defu Lane
Working Hours: Mon to Fri 9am to 6pm, alternate Sat 8am to 5.45pm
Salary Range:$2,500 - $2,800 + OT (depends on peak period)
*Special requests: There will be weekends(Sat & Sun) to be performed 2-3 weeks before Chinese New Year & some Sats for Stock taking, Public Holidays.
Duties and responsibilities:
- Administrative Matters
- Perform order processing for day-to-day routes, allocations of retail stores and home deliveries request.
- Liaise with retail stores via email &telephone for the arrangement of home deliveries date if it is arranged on the date wrongly.
- Data entry of pickers’daily activities including the volume of reach customers’ order.
- Picking
- Supervise & lead a team of pickers on pick & pack for Estore, Wholesales, Retail Stores, Home Deliveries, Corporate and Hamper production to meet the fulfilment schedule.
- Supervise all movements of cargoes out of the warehouse.
- Ensure that all picking requests are met according to individual channel's customers guidelines.
- Ensure dispatch bags and other requests made via other departments are merged with the deliveries.
- Follow up closely on customers’ operations issues, discrepancies, and damages.
- Marshalling
- Manage the loading bay activities.
- Ensure all goods are ready at loading bay for deliveries upon picking completion.
- Prepare & submission of the monthly report of the team performance.
- Warehouse Improvement
- Identify areas of improvement and establish innovative or adjust existing work procedures and practices.
- Draft operations work instructions, process flow, Root Cause Analysis.
- Ensure workplace health &safety guidelines are followed closely.
- Always ensure general housekeeping & cleanliness.
- Inventory Management
- Involve in Quarterly StocksCounting and stocksvariance investigation.
- Team Management
- Monitor pickers’ productivity and accuracy level.
- Team performance review, objectives setting.
- Responsible for overseeing the operation of the warehouseand its team members.
- Train new team members ensuring OJT is performed as well as to record new team members progress.
- Ad-hoc duties assigned such as assist in gift sets production, returns sorting, disposal of shrinkage, return to bin for reverse logistics.
Qualifications:
- Diploma/Degree in Logistics/Warehouse Management and/or Industrial Engineering.
- 5 years of relevant working experience in warehouse/logistics.
- Must have Forklift license.
- Able to drive MHE at height.
Low Jia Yi R22104302
The Supreme HR Advisory Pte Ltd 14C7279
