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Jobs in Singapore   »   Jobs in Singapore   »   Legal / Public / Security Job   »   ICT Security Operations Analyst
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ICT Security Operations Analyst

Adecco Personnel Pte Ltd

Adecco Personnel Pte Ltd company logo

The Opportunity

  • Adecco is partnering with one of the most well-established and respected financial institution with a strong track record of success.
  • They have a culture of innovation and continuous improvement, constantly looking for ways to improve their services and offerings.

Job Responsibilities

  • Having an in-depth understanding of the network/security operational technologies and metrics that helps to measure quality, speed, user experience, and more, and making solid recommendations
  • Manage service improvements for all Network and Security services supported throughout the organization
  • Provide daily operational support for network security infrastructure documents, reviews, maintains and shares relevant technical information to the team
  • Manage all high severity incidents and try to resolve them and restore the infra services within the stipulated SLA
  • Manage all low severity incidents/requests without breaching the stipulated SLA
  • Participate in incident management calls and problem management discussions
  • Drives and delivers root cause for any high severity issue
  • Support technical skills development within the team and provides training when required
  • Plan, schedule, closely coordinate and implement network security changes and present them in respective CAB meetings while ensuring the conformity to CA-CIB change management policies, process and procedures
  • Maximize network performance by monitoring performance; scheduling upgrades; collaborating with Network Architects on network optimization efforts.
  • Review technology changes to identify potential risks
  • Perform real-time analysis and trending of security systems
  • Respond to user incident reports and evaluates the type and severity of security events.
  • Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
  • Interpret and apply security policies and procedures.
  • Establish escalation processes for security incidents and develops contingency plans and disaster recovery proce


Job Qualification

Must have:

  • Cisco Nexus & Data Center Architectures (VPC/VDC/ACI/MPLS)
  • Routing protocols – high level proficiency of BGP/OSPF
  • Layer 2 switching technologies
  • High level proficiency of operations and troubleshooting mechanisms
  • Network monitoring and management tools (HPNNM/Solarwinds/Grafana)
  • At least a Bachelor’s degree in any of these faculties:
  • Computer Science
  • Information Technology
  • Programming & Systems Analysis
  • Science (Computer Studies)

Good to have:

  • Firewalls (Checkpoint/Fortinet)
  • Proxy technologies
  • Load balancers/reverse Proxy (F5)
  • IPAM Technologies (DNS/DHCP)
  • Packet analysis knowledge (wireshark)
  • Scripting knowledge (python/ansible)

Working Hours:

  • Primarily match Europe business hours
  • On-call support will be expected on a rotational basis


Next Step

Click “apply” or send resume to: Tamanna Bilandi [email protected]

EA Licence No.91C2918| Personnel Registration No. R2096241

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