A dynamic and friendly language centre based in Upper Thomson is looking for a front desk / receptionist. He or she is customer-oriented and able to pay attention to details and provide support to customers and teachers.
Role:
- Handle clients inquiries (walk-in, phone, email...)
- Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
- Ensure daily operations (taking payments, recording new registration, compliance with procedures covid etc...)
- Prepare classrooms between lessons
- Working hours Sat/Sun 8.45am to 5.30pm. $10 per hour
Requirements:
- 1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
- Good presentation and customer-oriented
- Comfortable with clients face to face and over the phone
- Dynamic, self-driven, professional and reliable
- Proficient with Office, email
