About Us
A leading global chain of one-stop convenience stores, 7-Eleven offers innovative, convenient products and services to customers all day, every day in Hong Kong, Macau, Singapore, and Guangdong Province in mainland China. From ready-to-eat snacks and meals and imported snacks, to utility bill payments, top-up services, local and outbound sim cards, parcel pick-up and return, e-Payments and e-Wallet services. 7-Eleven’s product and services range ensures that customer service is always at the heart of every one of its branches.
The Role
- Manage and oversee the end-to-end operations of the assigned store.
- Responsible for leading team members to achieve sales objectives, service excellence, and operational compliance.
- Promote teamwork and coach team members in daily work performance and career development.
- Collaborate closely with Field Consultant / Area Manager to achieve business goals.
- Plan shift roster and allocate team member duties in accordance with operational requirements.
- Engage in the recruitment of team members and manpower planning for the store.
- Implement and facilitate store operations, merchandising, and marketing campaigns.
- Manage customer feedback and enquiries to ensure customer satisfaction.
- Responsible for ordering, receiving, inventory, and cash control of the store.
- Analyse stores financials from sales reports and recommend areas of improvement.
- Ensure store cleanliness, food hygiene, and equipment maintenance according to quality assurance and food safety guidelines.
- Ensure store and team member compliance with prevailing Company and government regulations.
About You
- Comfortable working on a 6 days’ week schedule with rotating shifts (including weekends and public holidays)
- Willing to stand for long hours and enjoy interacting with customers
- Able to carry 10-15 kg products
- Relevant experience in the Retail/F&B industry will be an added advantage
Benefits
- Shift Allowances
- Staff Meal
- Yearly Bonus
- Team Member Discount
- Subsidized Medical and Dental Benefits
- Training Opportunities
- Career Advancement
*Terms and Conditions apply
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