Job Description
- Provide administrative support to the Medical Social Service Department, including registration of cases, upkeep of profile and database, and timely filing and documentation.
- Perform reception role for incoming calls and walk-in to the department.
- Manage the appointment booking system and handle call enquiries and requests related to visitation
- Assist the Medical Social Workers with application and renewal of Means Test, Financial Assistance as well as all other related financial schemes for the nursing home residents.
- Assist Medical Social Workers with simple case management related work with supervision.
- Assist in data collection of any kind including statistics and information for submission to authority or quality improvement.
- Any other duties as assigned by the Supervisor / Head of Department.
Job Requirement
- Diploma in Social Work / Community Service / GCE ‘A’ / GCE ‘O’ levels
- Positive attitude
- Independent and a Team player
- Able to communicate with seniors
- Love working with seniors
- Good interpersonal and communication skills
- People-oriented with pleasant personality
- Proficient in Microsoft Office applications
