The Air Pricing & CS Executive will be working as an Air Pricing & CS Executive. S/he will be providing a proactive and comprehensive service to both Internal and External customers in all aspects of pricing/quotation.
Requirements:
- Support the Pricing Manager to ensure fast and accurate responses for pricing/quotations for both internal departments and overseas stations as well as clients.
- Respond timely to client pricing requests and process e-bids in customer’s portals
- Coordinate tenders and RFQs for all Air- freight products when assigned.
- Obtain pricing from carriers, co-loaders, and internal network (product teams, overseas stations) to provide a solution and pricing to clients as per request
- Maintain strong relationships with carriers and co-loaders
- Act as a resource for all Air- freight inquiries for Crane SG
- Responsible for coordinating with internal and external customers to arrange collection.
- Plan with the vendor to arrange collection
- Provide instruction to the Air Export operation team with complete information for execution as well as cost information
- To verify vendor invoices for shipments arranged
- Provide weekly and monthly reports to customers and account managers, when required
- Support the team to ensure fast and responses for pricing/quotations for both internal departments and overseas stations as well as clients.
- Respond timely to client pricing requests
- Track and analyze bid-winning ratios
- Other duties as assigned
Requirements:
- Minimum NITEC / Diploma in any relevant discipline
- Minimum 3-5 years of working experience in Air-freight Pricing or within the forwarding or airline industry
- Proficient in Microsoft Office (Excel, PowerPoint)
- Experience in negotiating and managing relationships with carriers and co-loaders
- Excellent communication and analytical skills
- Able to work under pressure, in a fast-paced environment
- Ability to engage with various internal and external stakeholders
- Willingness to learn, quick learner, and accountability
- Ability in data analysis, careful calculation, and attention to detail.
- Strong problem-solving mentality
- The incumbent will represent Crane with professionalism and integrity in line with our company code of conduct and compliance policies
