Qualities and Skills Required:
1. Technical Expertise:
- Proficient in system patching and updates.
- Experience with Linux OS, MySQL, MSSQL, and Maria DB patching.
- Familiarity with various database systems and their patching processes.
2. Patching and Update Management:
- Ensure seamless testing, scheduling, and deployment of patches.
- Rigorous testing in controlled environments to verify effectiveness and prevent conflicts.
- Perform risk-based prioritization for efficient patch deployment.
3. Collaboration and Communication:
- Effective collaboration with customer IT teams for user acceptance testing.
- Emergency response capability for critical vulnerabilities.
- Understanding of customer infrastructure and collaborative support processes.
4. Troubleshooting and Support:
- Proficient in troubleshooting production issues and addressing user concerns.
- Experience with principal vendors to provide timely resolutions.
- Availability for customer inquiries and support needs, including monitoring during non-business hours.
5. Continuous Learning and Adaptability:
- Eagerness to learn and adapt to new skills and automation.
Job scope:
- Handle technical aspects of patch deployment and system updates.
- Ensure testing, scheduling, and deployment of patches with minimal disruption.
- Test patches in controlled environments, preventing new issues or conflicts.
- Perform risk-based prioritization for efficient patch deployment.
- Collaborate with customer IT team for user acceptance testing.
- Respond to critical vulnerabilities promptly.
- Understand and support customer infrastructure with proper SLAs.
- Troubleshoot production issues, working with vendors for timely resolutions.
- Be available for customer inquiries and monitor environments during non-business hours or holidays.
Interested candidate who wish to apply for the advertised position, please click on “Apply Now”. We regret that only shortlisted candidates will be notified.
Job Code: PEIF
EA License No. 01C4394
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