- Acts as contact person in co-ordinating intercompany (Interco) activities where services for local customers are performed at an international Eurofins laboratory.
- Represents the site in Interco sales, marketing and business development with creation and development of local Interco sales strategy, roadmap and milestone.
- Responds to Interco queries and captures opportunities to promote/sell local testing capabilities for both Environmental microbiology and chemistry.
- Provides weekly Interco sales activity reports to management.
- Be part of a team in creating an Interco sales forecast plan for a testing category by lab and / or by account.
- Provide input on Interco sales strategic initiatives that the business should pursue, both short and long term, including gap and opportunity analysis.
- Uses Eurofins Customer Relationship Management (CRM) system to manage internal communication and document territory and client information as required for the business unit with creation of proper dashboards for presentation of the sales activities and effectiveness to management.
- Enter all opportunities, leads, and key activities into CRM system while following all CRM requirements.
- Diligently follow up with potential clients on opportunities created and document opportunity progression in CRM system to ensure timely updates on project files.
- Establishes, nurtures and grows client relationships through the diligent analysis of the database in CRM system at the appropriate levels.
- Define, take part in and work on the projects in the Permanent Improvement Programmes (PIP) scope.
- Define and support alignment and standardisation of key concepts and processes at Eurofins.
- Define and develop standard laboratories and processes for specific applications.
- Develop methodologies and standards in performance and cost management.
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