Sample assistant manager job description
Happy 168 Cleaning Pte ltd company is poised for growth, and we need an assistant manager to support our senior management team along the way. Because we’re known for exceptional customer experiences, we’re looking for an assistant manager who can be the face of our company, providing attentive service at every turn. The ideal candidate will be well-versed in all areas of business, with specialized skills for interviewing, scheduling, delegating, and motivating. The assistant manager will be an inspiring team member who’s ready to ensure productivity and quality performance to achieve our long-term company vision.
Objectives of this role
- Gain a complete understanding of specific goals, objectives, and audiences
- Help build a well-developed and high-performing team that works together effectively
- Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
- Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
- Monitor performance and report on progress
- Adhere to department policies and procedures
Responsibilities
- Partner with senior managers to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
- Meet regularly with senior managers to develop and report on strategic plans for team objectives
- Manage controllable expenses and supplies within approved budgets to achieve profitability targets
- Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
- Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
- Track performance and conduct employee reviews
Required skills and qualifications
- Proven experience in retail or corporate management roles
- Strong leadership, communication, and collaboration skills
- Competency with CRM software
- Experience conducting performance reviews
Preferred skills and qualifications
- Related diploma or equivalent
- Knowledge of inventory management
- Ability to lead team-building initiativesObjectives of this role
- Gain a complete understanding of specific goals, objectives, and audiences
- Help build a well-developed and high-performing team that works together effectively
- Collaborate with the team to ensure the company is providing consistently excellent products and service, and that the work environment is inviting and well-stocked
- Set daily employee objectives and schedules to achieve and exceed company productivity and sales goals
- Monitor performance and report on progress
- Adhere to department policies and procedures
Responsibilities
- Partner with senior managers to ensure quality customer service and help supervise team members who have diverse talents and responsibilities
- Meet regularly with senior managers to develop and report on strategic plans for team objectives
- Manage controllable expenses and supplies within approved budgets to achieve profitability targets
- Fill in for senior managers as needed, oversee budgets, and coordinate schedules, inventory, and supplies
- Monitor customer and client satisfaction and quality assurance, reporting any problems, accidents, unsafe conditions, or equipment trouble to senior managers
- Track performance and conduct employee reviews
Required skills and qualifications
- Proven experience in management roles
- Strong leadership, communication, and collaboration skills
- Competency with CRM software
- Experience conducting performance reviews
