Our Digital Transformation team is looking for an experienced Software Support Specialist to contribute within our digitalization projects for Singapore Government agencies.
- Attractive salary remuneration and benefits (up to 24 days leave, comprehensive medical coverage, etc)
- Standard working hours (Monday to Friday) - Hybrid working arrangement
- Collaborate with a group of passionate and innovative colleagues which including Delivery Manager, Technical Lead, Software Engineers, UX Designers, DevOps, Quality Engineer, etc
Responsibilities:
- Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with users and technical issues to achieve problem resolution and customer satisfaction.
- Work within an agile development teams to understand the web application and mobile application (Front end and Back end)
- Responding to support tickets and resolving technical issues and replying to users when reqired.
- Diagnosing and troublrshooting software related errors.
- Provide L2 support in terms of debugging, development work at code level to patch bugs.
Requirements:
- min. Degree in Computer Science / Information Technology or any relevant discipline
- Strong communicator and good in stakeholder management
- Experience in modern web application technologies such as NodeJS, ReactJS, TypeScript.
If you are looking for an exhilarating career revolution in 2024, submit your update resume now!
Ng Kee Hung (Vickus) - R2091423
ScienTec Consulting Pte Ltd - 11C5781
