LCentral is a reputable Premier English Specialist providing quality enrichment for students from N1 to P6 since 2008. We are seeking a dynamic candidate as a full-time Customer Service Executive.
Customer Service Executives are key to supporting the daily operations of the business and managing customer service relationships. The primary responsibilities include:
Job responsibility:
· Assist in the day to day administration of the centre (roster, scheduling, payments, etc.)
· Assist in student enrolments (enquiries, assessments, registration, etc.)
· Assist in scheduling classes to ensure optimal use of resources (classrooms, materials, etc.)
· Record keeping
· Establishing excellent rapport with parents, children and teachers
· Responsible for maintaining brand standards (image and presentation, safety and hygiene)
· Ensuring a positive and nurturing learning environment
· Training will be provided
· Proficient in standard English (required)
· Customer-oriented (required)
· Bilingualism is an advantage
· 5-day work week
· Able to start work immediately
. Location: East, Central & North East