JOB HIGHLIGHT:
- Dynamic and Energetic Culture
- Opportunities for Advancement
- Flexible Working Arrangements
JOB DESCRIPTION:
Are you looking for a role where you will have the opportunity to interact with and build relationships with customers in the Education industry?
We are looking for a service-oriented, friendly Customer Service Executive to join our Customer Service team at our Centre!
THE ROLE INVOLVES:
- Supporting projects and initiatives to provide quality customer experience and enhance retention;
- Front-desk duties;
- Administrative Support Duties (Data entry, classroom schedule planning);
- Speaking to customers via phone;
- Basic operations work;
- Ensuring cleanliness of facilties;
- Handling payment collection (Cash, Nets, and Credit Card);
- Handling customer enquiries and issues;
- Ad-hoc duties as assigned.
OUR IDEAL CUSTOMER SERVICE EXECUTIVE:
- Loves talking to people;
- Must be fluent in English (Written and Spoken);
- Can commit to weekend shifts;
- Possesses basic Microsoft Office Skills;
WORKING DAYS:
- 5 day work week
- Able to work on both weekends
WORKING LOCATION:
- Jurong East
Entry level candidates are also welcome, as training will be provided.
If this sounds like you, we want to work with you! Send in your application today. Please contact us at 85904662. We'll be in touch if you are shortlisted for the role.
Hope to hear from you soon!
