Description
Some careers shine brighter than others
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Digital Delivery Manager.
Principal Responsibilities
- Point of contact for Singapore market business teams liaising with the global value stream delivery teams
- Establish a holistic view of delivery across all funding sources
- Establish market delivery governance to optimise interactions with Regional and Global teams
- Build strong relationships and credibility with the executive teams and be seen as a trusted advisor when it comes to digital transformation and delivering complex change
- Identify delivery blockers and co-ordinate resolutions across market, regional and global stakeholders
- Help market teams to build investment cases at an aggregated level linking to the OKRs
- Support global teams to synthesize investment demands from the Market and identify common capabilities and prioritize scalable solutions for delivery
- Work with the markets to understand local priorities and ensure they are visible to Regional and Global stakeholders
- Coordinate market demand and liaise with the value streams for guidance on global solutions and VS backlog prioritisation
- Translate the strategic priorities into a meaningful, executable, prioritized roadmap and facilitate their design and execution
- Assess local demand and identify capability gaps in order to deliver the VS outcomes
- Collaborate with the Business stakeholders in leading or supporting strategic initiatives
- Support the Business and markets in designing, facilitating, and running workshops, and in proposing recommendations
- Ensure key learnings are captured to improve methodologies and share best practice
- Work with the other Market Engagement Teams to share learnings and identify synergies across markets
Qualifications
- University degree holder
- Previous experience in a Management Consulting company, or an equivalent internal role is preferred
- Experience of managing a large portfolio of change projects
- Strong analytical background, including being able to contextualize data into business activities and conclusions
- Experience in applying principles of Design Thinking, Lean, Business Architecture and Six Sigma methodologies
- Ability to think laterally and innovatively and find creative solutions, with a proactive approach to problem solving
- Ability to build strong relationships with stakeholders based on a good understanding of their objectives and the services they require to meet those objectives
- Experience in facilitating workshop and working groups using Design Thinking methods
- Ability to articulate and communicate complex problems into an approach to identify solutions
- Experience working in, and successfully navigating, a large and complex organisation
- Versatile experience, working with people in both technical and non-technical environments
- Proficient in Excel and PowerPoint, and ideally JIRA and Confluence
- Experience working in a retail or commercial banking organisation is preferable, but not essential
- Strong written and verbal communication skills, ideally including experience presenting to C-Suite level stakeholders
To be considered for this role, the relevant rights to work in Singapore is required.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
Video URL - External
