- To process premium payment transactions in the system
- To prepare manual cheques, reminders and payment letters to the clients
- To ensure that reminder emails / letters are sent out promptly according to SOP
- To follow up with the clients for any outstanding premium according to SOP
- To process premiums received from various modes in the system promptly according to agreed service level agreement
- To process daily Bank reconciliation
- To updating of payment status promptly to all the stakeholders
- To participate in UAT testing for new product launches or any adhoc payment testing
- To assist in adhoc admin duties as per required
Working Experience:
- Diploma / Degree preferably a major in Finance / Accounting
- Prior knowledge of insurance products is desirable
Requirements:
- Self-driven in completing workload and can be entrusted to deliver work as promised
- Meticulous, able to process requests with accuracy and meet service standards
- Good team player with ability to multitask in a fast-paced environment
- Ability to work with minimal supervision and work under pressure
- Flexible and adaptable to change
- Keen learner and able to work independently
- Customer-oriented, with good interpersonal and communication skills
- Proficient in Microsoft Excel
