Grey Global Group ranks among the world's top advertising and marketing organizations, serving one-fifth of the FORTUNE 500, in 86 countries. Under the banner of "Grey Famously Effective Since 1917," we continue to break new ground in brand experience across every platform. Our award-winning work resonates in popular culture, makes brands famous and creates lasting consumer connections. In recent years, Grey has been named ADWEEK's "Global Agency of the Year" twice; ADVERTISING AGE's "Agency of the Year" and CAMPAIGN magazine's "Global Network of the Year" in recognition of its record creative and financial performance. The agency, which recently celebrated its centennial, builds leading brands for many of the world's best-known companies: Procter & Gamble, GlaxoSmithKline, Pfizer, Canon, Volvo, Marriott Hotels & Resorts, Kellogg's, Nestlé, AARP, Lindt, Applebee's, T.J. Maxx and YouTube TV.
We are looking for a Senior Account Manager
We are looking for an exceptionally motivated and responsible Senior Account Manager with at least 6+ years of client management experience in an agency. The Senior Account Manager is responsible for proactively engaging the clients through end-to-end project management and driving the growth of revenue from current clients and new businesses. Your existing portfolio ideally includes clients from the healthcare / beauty FMCG industry.
CLIENT/ STAKEHOLDER ENGAGEMENT
- Build strong client relationships and act as a trusted advisor with senior clients
- Independently lead meetings with clients and internal stakeholders and ensure projects are led in a productive direction
- Strengthen client relationships to ensure retention and growth by delivering outstanding work/output through understanding the client’s business, challenges and what their competitive threats in the market
- Ensure clear and accurate briefs are taken from clients, identify potential client issues and problems at an early stage, brief all involved stakeholders and manage the project/ campaign
- Able to hold difficult conversation with client and find a suitable solution
- Respected by clients and Grey’s network and has solid working relationships with all levels within the company
- Integrate internal multi-disciplined teams within Grey who are working on the account
STRATEGIC AND INNOVATIVE THINKING
- Prepare and present information/briefs/ideas in an articulate, compelling and clear manner
- Plan and actively support the development of the strategic direction for the assigned client accounts
COMMERCIAL ACUMEN
- Play a lead role in project scope negotiation with clients with support from the commercial finance
- Be responsible for the accounts’ profitability, regularly review and provide accurate phasing of budget to ensure forecast and capacity/resource reports are accurate
NEW BUSINESS DEVELOPMENT
- Take accountability to effectively manage and grow set revenue targets and ensure cost effectiveness across the team
OPERATIONAL EXCELLENCE
- Manage the delivery of all aspects of the campaigns/ creative work – ensure work are delivered based on set timelines and agreed costs
Requirements
The ideal candidate should possess:
- Degree in any discipline with minimum 5 years of relevant working experience in marketing/digital/advertising agency preferably with exposure to Regional markets
- Ability to assess market information, clients’ brief, strategic input from other departments to develop effective communication recommendations and programmes
- Strong project management and follow-through skills
- Strong aptitude for building partner relationships
- Strong analytical, problem-solving skills
- Ability to work under pressure, adapt to changes and meet tight deadlines
- Result and detail-oriented, self-motivated. Highly organized with an ability to multi-task well
- Ability to work within and foster an open culture, practice collaborative communication and drive our collective ambition in applying creativity to solve business problems
