Main Responsibilities:
- Provide helpdesk support, follow-up and update of change request or fault status. Responding in timely manner to service issue and request.
- Install and configure computer hardware, software, printer, scanner etc.
- Support end user computing, application and software.
- Deploy, manage and troubleshoot user workstation and computer equipment.
- Monitor antivirus activity, reporting and update status.
- Assists on external IT audit and performs internal IT audit.
- Assist on IT project development and implementation.
- Create user guide, maintain record and IT documentation.
- Coordinate with system provider on repair and maintenance of hardware and software.
- Undertaking duties and assignments as and when assigned by superior.
- IT Assets Management & Client (BCA) - Asset Management
Requirements:
- Diploma in Information Technology or related discipline with relevant technical qualification.
- At least two years of relevant work experience.
- Fluent in English
- Singaporean/PR
