Project Detail:
FCSS is a service delivery platform consisting of a base CRM solution for case management operations, a collaboration management solution for communications channel and service analytics solution for process re-fining and insights generations.
Responsibilities:
- Technical Design Validation. Responsibilities include assisting the Programme/Project Manager with validation of proposed solution, ensuring users requirement are captured in the solution and proposing counter solutions that would be beneficious .
-Review existing processes and deliver continuous improvements to keep pace with policy and business process changes, and implement technology refresh for supporting tools and technologies.
-Responsibilities include assisting the Programme/Project Manager to manage and ensuring timely deliverables by the respective system Contractors; ensuring deliverables conformed to the standards and control defined for the programme; identifying and managing risk and mitigation strategies; identifying, analysing and ensuring resolution of issues; managing change control.
- Support enterprise level programmes and initiatives
Specific Requirements:
- Degree in Computer Science, Computer Engineering or equivalent, is a Singaporean
- At least 3 years of experience in IT application development, maintenance and experience in managing the entire software development life cycle
- Have track records in managing successful maintenance of IT applications/products of similar nature using agile methodology
- Good interpersonal and communication skills to manage relevant stakeholders
- Experience in defence or public sector projects would be an advantage
- Knowledge in cloud technologies is a plus
