- Address sales inquiries and existing orders by communicating with clients to understand their needs.
- Provide comprehensive sales coordination and support throughout the entire sales process, from initiation to delivery.
- Execute and monitor sales orders or project progress to ensure adherence to specifications and timely delivery.
- Uphold excellent customer service standards, serving as the first point of contact for customer satisfaction.
- Handle complaints, offer timely solutions and alternatives, and follow up closely to ensure resolution.
- Generate quotations and estimates aligning with clients' budgets.
- Provide necessary documentation and paperwork support to facilitate the sales delivery process.
- Perform on-site coordination and supervision when required.
- Fulfill other duties as assigned by the supervisor.
Graphic Design:
- Create accurate visuals and layouts for client approval.
- Resize design elements to meet clients' size and cropping requirements.
- Propose and recommend relevant design ideas, concepts, and materials to align with clients' preferences and requirements.
