You are to support the team and providing operational support to programme delivery.
This is an end-to-end functions for the delivery of training, learning programmes.
Role
• Conceptualise and deliver virtual, blended and classroom learning interventions (e.g. develop learning resources/materials and monitor/evaluate impact of learning interventions etc.)
• Work with subject matter experts and trainers to shape the course content, curriculum and learning outcomes. Provide support and assistance to associate trainers and resource persons for the smooth delivery of programmes.
• Partner public agencies to develop and customise L&D interventions to support their developmental plans
• Project manage the development of programmes and other workstreams, including managing stakeholders (e.g. Finance, AV, Admin and Estate and Customer Service), business processes, budget and timelines to support the effective delivery of learning interventions
• Responsible for full spectrum of course administration and logistic duties (incl. booking of training rooms, preparing training materials, managing suppliers and vendors, registration, setting up of classes, and ensuring timely payments)
• Manage the finances and procurement matters related to the programmes e.g. proper accrual of expenditures related to the programmes/events, prepare procurement documents, Invitation to Quote (ITQ)
• Responsible for keeping accurate and proper records. Manage databases e.g. for alumni.
• Comply with college service standards and operations guidelines.
• Provide timely publicity of course information, issuing of course placement letters, billing of participants and payment to trainers and vendors.
• Work closely with Team Leader to provide timely course updates and raise any potential service lapses to Management.
Requirements:-
- Diploma in any discipline
- At least 2 years of relevant working experience, preferably in an administrative role.
- Excellent communication and written skills.
- Organized and meticulous.
- Team player, and able to work under pressure and short deadlines.
- Good interpersonal and customer service skills.
- Good problem-solving and time management skills.
- Proficient in Microsoft Office applications.
- Demonstrate a positive attitude with integrity and drive for excellence in work
