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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Customer Experience Officer
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Customer Experience Officer

We & Us Pte. Ltd.

We & Us Pte. Ltd. company logo

The client is seeking a Customer Service Ambassador to join their enthusiastic team and embark on an exhilarating journey in the beauty and wellness sector. Apply NOW to become a part of the client's dynamic and rewarding environment.


Your primary responsibility will be to ensure smooth day-to-day operations and deliver outstanding customer service. This is a key role where you will drive sales, manage inventory, and create delightful shopping experiences for our valued customers.


Responsibilities:

  • Maintain efficient operations at the centre, upholding the highest standards of customer service.
  • Oversee and coordinate daily tasks to ensure a seamless centre operation.
  • Attract customers through appealing visual merchandising that reflects the essence of the centre.
  • Collaborate with team members to boost sales and achieve business targets.
  • Efficiently manage and control inventory to meet customer demands.
  • Responsibly handle customer inquiries from multiple company communication platforms.
  • Deliver an exceptional customer service experience, offering product knowledge and assistance throughout the customers' buying journey.

Requirements:

  • 3 years of experience in retail / hotel / industry
  • Strong commitment to ensuring customer satisfaction and providing outstanding service.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with a focus on maintaining the outlet's aesthetics.
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