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Jobs in Singapore   »   Jobs in Singapore   »   Customer Service Job   »   Service Ambassador, Client Services
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Service Ambassador, Client Services

Cgs International Securities Singapore Pte. Ltd.

Cgs International Securities Singapore Pte. Ltd. company logo

About the role


CGS-CIMB Securities International Pte. Ltd is one of the leading integrated financial service providers in Asia. With a global presence in over 20 countries, and backed with an award-winning research team, the Company is well-positioned as Asia’s leading financial gateway, providing well researched and in-depth analysis of financial products. You will be responsible to serve as the interface between our company and our customers as well as management and employees with professionalism and courtesy.


Job Responsibilities


The incumbent will be responsible for:

- Greet visitors/clients at Front Office and help them navigate through office

- Maintain calendars for appointments including statistics collation and register of visitors

- Arrange/receive couriers and liaises to sort/distribute to recipients

- Provide administrative support such as photocopying, handling mails, taking messages and processing of client applications/update forms

- Handle queries at Front Office and help solve problems

- Maintain tidiness and replenishing relevant forms at Front Office

- Perform any other responsibilities/tasks as assigned by immediate supervisor from time to time


Job Requirements


To be successful in this role, you must have:

  • Minimum GCE ‘O’ level
  • Good interpersonal and communication skills and attentive to detail
  • A pleasant personality and good customer orientation mind sets to help solve problems
  • Able to manage communications on the front lines independently
  • Adept at prioritizing, scheduling and multitasking under pressure
  • Past working experience in receptionist role an added advantage
  • Fluent and conversant in Mandarin to liaise with clients from Chinese-speaking countries
  • Able to communicate well both verbal and written
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