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Jobs in Singapore   »   Jobs in Singapore   »   Duty Manager
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Duty Manager

Goodwood Park Hotel Private Limited

Goodwood Park Hotel Private Limited company logo

The Duty Manager manages the daily operations of the front office to ensure the efficient functioning of the team in accordance with the department's operating procedures and service standards. He/She develops operations plans, monitors room inventory and collaborates with other departments on special guest arrangements. He/She also manages personalised reception services for VIP guests, implements loyalty programmes and identifies and resolves deviations and irregularities in service operations.


Job Summary


- Assists the Director of Rooms in directing and supervising the activities of the Front Desk, Concierge, Bell Services, Telephone Department and Transport Pool.


- Responsible for welcoming guests and groups to the hotel, attending to guests’ queries, complaints and requests in the Lobby Area.

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