Customer Service Executive
- Working Location: 1 Marine Parade Central #06-07 Singapore 449408
- Working day and time: Wednesday to Sunday: 9am - 6pm, off on Monday and Tuesday
- Salary: $2500 - $4000 basic + Commission
Job Highlights
• Career Advancement Opportunities
• Off on Public Holidays
• 8 hours work/day
Job Description
We are expanding! We are looking for team members who have a passion for sales and excellent customer service. At Hanlin Education, we believe in providing personalised sales and developing positive relationships with all our customers. We welcome individuals who share the same values to be part of our dynamic team.
Job Highlights:
• Enrol new students through walk– ins, email, calls and marketing campaigns such as roadshow
• Provide prompt, relevant and accurate information regarding the programmes to the needs of the prospective parents and their child/children
• Accountable to follow up closely on all sales leads to achieve the sales target
• Attend and advise existing parents regarding matters concerning their child/children’s programme change, fee collection.
• Maintain positive relationships with all parents and their children at our centre
• Take ownership of assigned tasks within the team and programmes.
Requirements:
• 5 days’ work week (Including weekend)
• Experience with CRM, in sales and customer service
• Excellent spoken, written communication and interpersonal skills
• Sales Driven and self-motivated, a team player
• Organised and independent
• Immediate starter is preffered.
Product knowledge and customer system management training will be provided.