OVERVIEW
As a Manager Solutions ( Presales ) Enablement Business Partner (EBP) for Salesforce field enablement, you will be responsible for establishing close business working relationship with the key solutions management stakeholders in ASEAN. You will also work closely with your region’s sales enablement business partner to align the enablement to the business goals and objectives.
By developing an agreed enablement plan with your stakeholders, you will drive various enablement program and activities by providing the parameter and intake ( including budgetary requirements ) to the APAC Sales Enablement Delivery team. As EBP, you will ensure that enablement provides an impact to achieve the prioritised business outcomes and goals as provided by the leadership teams. You are responsible for keeping progress and determine the key success criteria and how it may be tracked or measured in agreement with the stakeholders. The role will utilise your collaboration skills in ensuring that the success is driven by team effort with input from the various parts of the business.
The ideal candidate has a track record of managing medium to large projects, working in cross-functional project teams, documenting strong communication, and demonstrating organizational management.
PRIMARY RESPONSIBILITIES
- Partner with Solutions (Presales)and Specialists leaders to determine their requirements and facilitate enablement programs that will drive the business impact.
- Provide assessment and productivity metrics on competencies and skill gaps in up-levelling various capabilities in architectural, solutions/industry technical and professional skills.
- Develop an OU ( Operating Unit ) Solutions enablement plan ( quarterly ) for assignments ( programs or training ) for execution to the different Solutions roles that will align to their current skills to be more effective in customer engagements. This is also to be aligned with the OU’s sales enablement plan that maps to the OU’s priorities and strategies.
- Provide enablement collaboration to align Solutions enablement with Customer 360 Sales methodology across the delivery stages and have joint cross-functional enablement to encourage greater teamwork.
- Provide OU enablement plan that will land the global enablement initiatives in the region.
- Manage the regional calendar of Solutions Enablement events, on-demand modules and quarterly assignments to the learners.
- Collaborate with other enablement peers to increase synergies and develop best practices that will help provide more efficient and effective enablement results.
- Develop and implement field Solutions enablement strategy for certification and competencies - for example: Practitioner/Blackbelt, Peer Certifications, Salesforce and other industry certifications.
- Be the subject matter expert and act as trusted advisor to the SE leaders for their teams’s enablement.
PROFESSIONAL EXPERIENCE/SKILLS PREFERRED
- Experience in L&D, training, solutions pre-sales, sales process design or sales enablement
- Strong, detailed knowledge of software sales cycles, pre-sales, lead qualification, sales process, and coaching.
- Strong ability to represent concepts, as well as summarise and communicate complex ideas into curriculum with a sense of how sales professionals think, operate and absorb training.
- Get it done attitude with a strong sense of team spirit.
- Excellent attention to detail, oral, written and presentation skills, confident communicator with a flair for storytelling.
- Strategic thinker that can see the big picture, innovate and adapt to constant change.
- Knowledge of Salesforce product portfolio, sales process with keen understanding of product messaging and positioning in addition to overall industry knowledge is a must.
- Great interpersonal skills that span across various cultures and professional backgrounds. Ability to connect the dots organisationally, network effortlessly and influence various roles, levels and profiles to drive collaboration and program excellence.
