Job Description:
· Reports to the Customer Service Manager
· Responding promptly to customer inquiries
· Processing and coordinating customers’ orders, forms, applications, and requests
· Ensure customer satisfaction and provide professional customer support
· Communicating with customers through various channels
· Communicating and coordinating with various internal staff and stakeholders as necessary pertaining to customers’ orders, enquiries etc
· Good understanding and knowledge of company’s products
· Generates and processes new sales leads as necessary
· Update of product item code in the company’s system and expiry date management of products
· Compile and generate various monthly reports for the sales team
Job Requirements:
· Minimum diploma & above of relevant discipline
· Minimum 2 years of related experience preferably with food & beverage exposure
· Positive attitude and customer service minded
· Proficient in Microsoft Office applications (Excel, Words)
· Good communication and negotiation skills
· Proactive in solving problems
· Passionate, highly driven, independent, able to work under pressure and as well as multi-tasking
· Entitled to monthly sales incentive @ $300 (subject to achievement of KPI)
· 1 month AWS
· Variable bonus scheme
· Medical insurance coverage
· $200 dental claim per year
· 14 days annual leave per year
· Mon - Fri: 8.30am to 5.30pm / Sat: 8.30am to 12.30pm (rotating Saturday duty)
Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.
Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON
Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648
By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.
**We regret to inform that only shortlisted candidates would be notified.
K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)
R: KRM23B7
