We are looking for a Business Analyst in the maritime industry with a focus on overseeing commercial projects, managing relationships, and supporting sales practices on Customer Relationship Management (CRM) systems is crucial for the success of a trading firm.
Roles and Responsibilities:
- Cultivate robust and reliable connections, demonstrating the capacity to guide and train individuals in utilizing the CRM system.
- Scrutinize CRM and research data through Power BI to monitor and present reports on revenue, pipeline, and overall performance.
- Ensure precision and timeliness of all information in CRM.
- Identify and communicate potential concerns to senior management concerning sales management and handle client conflict resolution among traders.
- Conduct market research on leads and current customers; perform ad-hoc analysis spanning all sectors.
- Participate in various projects and strategic initiatives aimed at fostering business and revenue expansion.
- Undertake ad-hoc analytical tasks as needed to address diverse business and project requirements.
- Regularly report on the profitability of different business units and comprehend the underlying factors influencing it.
Ideal Candidate:
- Bachelor's degree in economics, Finance, Business Administration or a related field in Maritime.
- Proven experience in business analysis, project management, and relationship management within the maritime industry.
- Strong analytical skills with the ability to interpret complex data and trends.
- Familiarity with CRM systems and proficiency in data analysis tools.
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a fast-paced and dynamic environment.
EA: R22106011
09C3403/200717961N
