We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support.
- You will create policies and procedures and oversee the customer service provided by the team.
- The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
- To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance.
- These skills will prove invaluable when mentoring the representatives in your team and mediating with customers.
- An outstanding customer support executive should possess a proven track record of successful customer service and management skills.
